These are the terms for the solutions AMfactory builds and runs. AMfactory is run by Adam Malherbe in Copenhagen. Questions? Email hej@amfactory.ai.
The agreement is made when you approve our written offer by email. The offer describes what we build and what it costs.
We start once the offer is approved and we have access to your domain. The solution is usually live in about a week. Nothing goes online until you've approved it.
The setup fee is invoiced when the solution goes live for the first time. The subscription is paid in advance on the 1st of each month by bank transfer, starting on the 1st of the month after go-live. No VAT is added to the prices.
If a payment isn't received on time, we send a reminder. If it's still unpaid 14 days after the reminder, we may pause the solution until payment is in place.
The first 12 months are the commitment period. After that the agreement continues month by month at the running price and can be cancelled by email with one month's notice to the end of a month.
Ongoing changes are included: text, photos, prices, opening hours and menu. Email them to us and we'll handle it, usually within one business day. New pages, new features or a redesign are new work — we send you a price before we start.
Your domain is registered in your name and is always yours. The solution itself — design, code and setup — belongs to AMfactory and is provided for as long as the subscription runs. When the subscription ends, the solution closes. If you'd like to take it over, talk to us.
Apps are published through AMfactory's Apple developer account, which is included in the price. Apple decides what is approved in the App Store, so we can't guarantee approval or timing.
You're responsible for having the right to use the text, photos and logos you send us.
If your solution takes orders, bookings or enquiries, we process your customers' data on your behalf. We use it only to run the solution and never share it. We're happy to sign a data processing agreement with you.
Prices apply for the commitment period. After that the running price may change with at least one month's notice by email.
We do our best to keep your solution running, but can't guarantee it's never down. We're not liable for indirect losses such as lost revenue, and our total liability is limited to what you've paid in the last 3 months.
Updated 29 October 2026 · Privacy · hej@amfactory.ai